Refund and Cancellation Policy

Last updated: July 30, 2026

This policy explains how RPMVault paid plans work, how to cancel, and when refunds may apply. It should be read together with our Terms of Service and the rules of the store or payment provider you used.

1. Subscription model

RPMVault Premium is a recurring digital subscription. Pricing, billing period, and currency are shown before purchase on the website or in the relevant app store.

Subscriptions renew automatically until cancelled, unless the store or payment provider states otherwise.

2. How to cancel

Cancellation stops future renewals. Access typically continues until the end of the current paid period.

  • Web (Iyzico or other web billing): open Billing in your account and choose Cancel Subscription
  • Google Play: manage subscriptions in Google Play for the RPMVault app
  • Apple App Store: manage subscriptions in your Apple ID subscription settings

Cancelling inside one store does not cancel a subscription purchased in another store or on the website.

3. Refunds, web purchases

Digital content and subscription services may be excluded from withdrawal rights under applicable distance-selling rules once performance begins with your consent, especially after access to Premium features has been provided.

If a web charge was made in error, duplicated, or you experienced a verified service failure attributable to RPMVault, contact support@rpm-vault.com within 14 days of the charge. We review requests in good faith and may issue a partial or full refund at our discretion or as required by law.

4. Refunds, app stores

Purchases made through Google Play or the Apple App Store are primarily governed by that store's refund and billing policies. Request refunds through the store that processed the payment. RPMVault cannot unilaterally refund store-billed charges.

5. Promotions and plan changes

Promotional or complimentary access may end without a cash refund. Plan upgrades or changes follow the terms shown at the time of change and the rules of the billing provider.

6. Contact

Billing questions: support@rpm-vault.com. Include your account email, purchase date, platform (web, Play, or App Store), and a brief description of the issue.

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